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A Series:
H Series:
H70
FAQs
How long should be the first battery charging?
6 hours by instruction
Replaceable for normal vacuum cleaner? Powerful? You can hang it up?
Yes, you can hang, two power modes, powerful enough!
How long is the usage time after fully charged
Regular mode:40min and MAX mode:15min
The robot only cleans for a short period.
1.The battery will lose power if the robot is in standby for too long. Fully charge the robot before using it again.
2.If the robot is shutting down and giving an error message; this is not the battery. Count the number of beeps and look in your manual for the meaning of the error message or contact support.
3.Reactivate the battery if the robot has not been used for a long time: put the robot on the charging base and charge for 3 minutes, then pull off. Repeat this 3 times before charging it for 3-5 hours as usual.
​​​​​​​4.When the battery reaches its end of life, it will shorten the robot's working time. Please replace the battery to maintain normal performance.
Why can't the robot be recharged?
1.Make sure the power switch on the side of the robot is turned on.
2.Make sure the adapter and charging base are connected to power, the green light on top of the base should be lit.
3.Check if the charging pins are in contact with the robot.
4.Try charging the robot directly with the adapter into the side of the robot.
5.Check if the battery in the robot is properly installed.
The noise level has clearly increased.
1. Clean the suction passage if it is clogged with debris.
2. Check if the side brushes are loose.
3. The dustbin is full or the high-performance filter was washed with water. Empty the dustbin and replace the high-performance filter.
4. Noise level increases when the robot is in MAX mode.
What is the suction power?
It is on 21000 Turbo
The signal light on top of the robot is off after the robot has idled for some time.
To save energy, the robot will enter sleep mode after idling for a certain period of time. To reactive the robot, press the “CLEAN” or “AUTO” button.
Why does the robot make more noise and clean less efficiently than before?
The robot needs to be maintained regularly. Follow these steps to remove debris from the robot:
1. Turn off the power switch. Remove and empty the dustbin.
2. Clean the primary and high-performance filters.
3. Clean the suction passage if it is stuck.
4. Remove and clean the side brushes.
Do I need to maintain the vocuum?
You need to clean and maintain the robot regularly – clean dusty cliff sensors and remove hair and debris in the side brushes and wheels.Do not squeeze or press the high-performance filter. It must not be washed with water. Tab the filter to any remove dust.
Can i wash the filter
Yes,you can cleaning the filter,don't need to buy new filter when it gets dirty