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FAQ
How long should be the first battery charging?
6 hours by instruction
The robot only cleans for a short period.
1.The battery will lose power if the robot is in standby for too long. Fully charge the robot before using it again.
2.If the robot is shutting down and giving an error message; this is not the battery. Count the number of beeps and look in your manual for the meaning of the error message or contact support.
3.Reactivate the battery if the robot has not been used for a long time: put the robot on the charging base and charge for 3 minutes, then pull off. Repeat this 3 times before charging it for 3-5 hours as usual.
​​​​​​​4.When the battery reaches its end of life, it will shorten the robot's working time. Please replace the battery to maintain normal performance.
The noise level has clearly increased.
1. Clean the suction passage if it is clogged with debris.
2. Check if the side brushes are loose.
3. The dustbin is full or the high-performance filter was washed with water. Empty the dustbin and replace the high-performance filter.
4. Noise level increases when the robot is in MAX mode.