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X Series:
Shinebot Series:
FAQ
Voice alarm 'Please check and install water tank'.
1. The water tank is not installed and installed in right place.
2. Check if the water tank is installed correctly.
(*Hold the water tank forward;)
(*Align the two ends of the main unit on both sides of the water tank;)
(*Press the water tank after aligning, and confirm the installation after hearing the sound ‘Ka’)
2. Check if the water tank is installed correctly.
(*Hold the water tank forward;)
(*Align the two ends of the main unit on both sides of the water tank;)
(*Press the water tank after aligning, and confirm the installation after hearing the sound ‘Ka’)
The washing machine has residual water stains on the floor.
1. Check that the roller brush and scraper are properly installed.
2. Check the filter for blockage and take out the filter and clean it.
3. Regularly clean the roller brush and the hanging strip and replace if necessary.
4. Please try to fill it with water every time you use it.
2. Check the filter for blockage and take out the filter and clean it.
3. Regularly clean the roller brush and the hanging strip and replace if necessary.
4. Please try to fill it with water every time you use it.
Robot working time is short.
1. The standby time and charging is too long, resulting in excessive battery power loss. Try again with full charge.
2. The machine is stuck, etc., causing the machine to stop alarming, checking the machine and cleaning up.
3. After the machine is cleared by default, return to the starting point and select the planning cleaning mode, which is suitable for large-scale comprehensive cleaning. The robot needs to start against the wall.
2. The machine is stuck, etc., causing the machine to stop alarming, checking the machine and cleaning up.
3. After the machine is cleared by default, return to the starting point and select the planning cleaning mode, which is suitable for large-scale comprehensive cleaning. The robot needs to start against the wall.
The machine cannot be started by pressing the body button or remote control.
1. Need to press and hold the ‘CLEAN ‘key.
(Turn on, press and hold ‘CLEAN’ for 1s)
(Turn off, press and hold ‘CLEAN’ for 3s, Release the button after a sound alert)
2. The machine has no power, charge robot fully.
(Turn on, press and hold ‘CLEAN’ for 1s)
(Turn off, press and hold ‘CLEAN’ for 3s, Release the button after a sound alert)
2. The machine has no power, charge robot fully.
Why does the robot work not finish back to the starting point?
Confirm that the machine is in the edge mode, and the wall mode will stop cleaning when the robot cannot find the fence.
Robot does not flow out of water.
1. The water tank is free of water or blocked, add water, check the water outlet.
2. The water tank is not installed and installed in right place.
3.Check the Clean water inlet and Sprinkler nozzle for blockage.
2. The water tank is not installed and installed in right place.
3.Check the Clean water inlet and Sprinkler nozzle for blockage.
Robot Water tank leaking.
1. Check the status of the Vent inlet and outlet and perform maintenance cleaning on the two sealing edges.
2. After removing the filter, press the water tank ejector lever to ensure that the Vent inlet and outlet are opened. Rinse the two ports with water. If any debris is stuck at the two ports, clean it in time to ensure that the water tank main body works normally.
3. Regularly clean the edge of the water inlet, the water tank cover, the edge of the dirty spout, and the soft cover of the pouring spout to ensure the sealing of the water tank.
2. After removing the filter, press the water tank ejector lever to ensure that the Vent inlet and outlet are opened. Rinse the two ports with water. If any debris is stuck at the two ports, clean it in time to ensure that the water tank main body works normally.
3. Regularly clean the edge of the water inlet, the water tank cover, the edge of the dirty spout, and the soft cover of the pouring spout to ensure the sealing of the water tank.
