W Series:
FAQ
How we get started
EASINE(pronounced ez-in，from the world EASINESS,as you ease in a cleaner home and happier life)，the sub-brand of ILIFE,focuse on handheld,cordless vacuum , in the past decades, our group have expanded the business to over 30 countries, helping millions as families around the world to create a clean living environment.
Why our product is unique?
Every EASINE product is developed using cutting-edge technologies to meet various cleaning needs, offering outstanding versatility and convenience for everyday use.
What EASINE brings to you?
EASINE is committed to helping you attain a clean home with the least amount of hassle so you have time to enjoy your home and life.
How long is the usage time after fully charged
Regular mode：32min and MAX mode：16min
The noise level has clearly increased.
1. Clean the suction passage if it is clogged with debris.
2. The dustbin is full or the high-performance filter was washed with water. Empty the dustbin and replace the high-performance filter.
3. Noise level increases when the robot is in MAX mode.
2. The dustbin is full or the high-performance filter was washed with water. Empty the dustbin and replace the high-performance filter.
3. Noise level increases when the robot is in MAX mode.
What is the suction power?
suction power≥14.5Kpa
Why can't the robot be recharged?
1.Make sure the power switch on the side of the robot is turned on.
2.Check if the charging pins are in contact with the robot.
3.Try charging the robot directly with the adapter into the side of the robot.
4.Check if the battery in the robot is properly installed.
2.Check if the charging pins are in contact with the robot.
3.Try charging the robot directly with the adapter into the side of the robot.
4.Check if the battery in the robot is properly installed.
