1.Check whether edge wheels are stuck by foreign bodies or not, which cause edge wheels do not rotate.
2.Slightly tap the bumper to see if it can do bounce back and forth freely. if not, that is machine malfunction
3.The machine turns around under spot cleaning mode.
4.Check whether the 3 cliff sensors can work fine, ensure the sensors lighting (when the robot is on）can be seen from phone camera.
Slightly tap the bumper to see if it can do bounce back and forth freely. if not, that is machine malfunction
Turn off the power switch, take out of the dust box and clean off debris, with the bottom upwards.
1.Check whether the side brush mouth is blocked or not.
2.Check and clean off side brushes.
This could be caused by multiple issues:
1.Place the vacuum on the charging dock or turn off the power switch when unused.
2.Check whether the suction inlet is blocked by scrap,or this situation meaning under low electric quantity. It is advised to clean and charge immediately.
3.Check whether the dust box is full.
4. The battery may be damaged/old. Contact technical support if you have tried 1&2 without success.
Check whether edge wheels and side brush are stuck due to foreign bodies, and pick up wires and curtains, as well as frayed carpet edges.
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Ourside North America: +86-75521005927
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Technical Support email@example.com
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Saturday 9:00 A.M. - 12:00 A.M. (GMT +8）